Shipping & Returns

Calm, Conscious Delivery

Hassle-Free Returns. Transparent Expectations.

At Oaky Coast, we believe the journey should feel as effortless as the pieces you wear. Below is everything you need to know about how and when your order arrives—and what to do if it’s not quite right.

Shipping

Where do you ship from?
All orders are carefully packed and shipped from our studio in the U.S.

Do you ship internationally?
Yes, we offer worldwide shipping. International rates are calculated at checkout.

How long does shipping take?
Yes, we offer worldwide shipping. International rates are calculated at checkout.

Domestic delivery: 
Typically arrives within 3–7 business days

International delivery: 
7–14 business days depending on destination

Will I be charged customs or import duties?
International customers may be responsible for any local duties, taxes, or fees. These are determined by your country’s customs office and are not included in your order total.

How can I track my order?
Once your order ships, you’ll receive a tracking email. Didn’t receive one? Reach out to us at ✉️ oakycoast@gmail.com

Returns

Can I return my item?
Yes. We offer full refunds on eligible returns. Here’s how it works:

  • Contact us within 30 days of delivery: oakycoast@gmail.com
  • Ship the item back within 30 days upon receiving your return label
  • The item must be unworn, unwashed, and in original condition with tags attached.

Do you offer store credit?
Yes. If more than 30 days have passed, we offer store credit for returns requested within 30 days of delivery.

What can’t be returned?

  • Worn, damaged, or washed items
  • Items returned outside the allowed window
  • Final sale items (if applicable)

Who pays for return shipping?
We offer free return shipping on all eligible items. If your order arrives damaged or incorrect, we’ll make it right at no extra cost to you.

Exchanges

Can I exchange an item?
Yes—pending availability. Email us so we can hold your preferred size or style.

Still Have Questions?

We’re here for you.
Email us at oakycoast@gmail.com — we typically reply within 1–2 business days.